How soon does my order ship?
What shipping methods do you offer?
What is your warranty policy?
How do I recycle my old battery?
How do I track my shipment?
What is your privacy policy?
Do you ship to PO Box or Military addresses?
What forms of payment do you accept?
How do I calibrate my battery?
How do I maximize my battery life?
How do I return or exchange my battery?
Do you accept purchase orders?
How soon does my order ship?
Orders placed by 2pm Eastern Time on a business day are usually shipped same day. If an order cannot be delivered within the time frame promised in the shipping method you have chosen, you will be informed about expected date of shipping via email or phone. BattPros is committed to ensure that in-stock items will be delivered within the time frame stated in the websites. In order to comply with this commitment, BattPros reserves the right to ship products by any service or method of its preference.
What shipping methods do you offer?
BattPros offers the following shipping methods:
Priority 2 - 3 Working Days
Free 8 - 10 Days
First Class 4 - 7 Working Days
UPS Ground
UPS 2nd Day Air
UPS Next Day Air
APO/FPO U.S. Military Only
Shipping charges will be calculated at the checkout and you will be able to view all rates based on the destination prior to placing your order.
What is your warranty policy?
Please refer to our Warranty Page.
How do I recycle my old battery?
BattPros is dedicated to preserving the environment by sponsoring Call2Recycle™, a program of the Rechargeable Battery Recycling Corporation. For more information and for drop-off locations, visit www.rbrc.org or call
800-8-BATTERY.
How do I track my shipment?
Please visit our Order Status page.
What is your privacy policy?
Please visit our Privacy Policy page.
Do you ship to PO Box or Military addresses?
BattPros ships to PO Boxes and all military addresses using USPS. Please choose the appropriate shipping method during the checkout.
What forms of payment do you accept?
Visa, MaserCard, Amex (through PayPal) and PayPal
How do I calibrate my battery?
Plug your laptop in and let it charge completely (your battery icon in the menu bar will be completely full and the charger’s connector light turns green).
Keep the laptop plugged in for another two hours (after it is fully charged).
Disconnect your laptop from power. Use it until it falls asleep from low battery.
Turn off the laptop and let it “rest” for about five hours.
Plug your laptop back in and let it fully charge.
It is completely fine to use your laptop during all of these steps (except, of course, when the computer is asleep).
How do I maximize my battery life?
Calibrating your laptop battery every few months is a great way to ensure you get the longest life out of it.
How do I return or exchange my battery?
Please click here to learn more.
Do you accept purchase orders?
Yes, we do accept purchase orders. Please click here to learn more.
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